This is the ultimate Dual-Application Camshaft Timing Tool for Detroit Diesel L-Series engines (DD11L, DD13L, DD15L, DD16L). Our single, precision-machined plate replaces the need for both the old and new timing forks. Side 1services Pre-2016 (EPA07/EPA10) engines, directly replacing the W470589104000 tool. Side 2 services Post-2016(GHG17) engines, replacing the W470589062300 tool. Compatible with all DD L-Series engines built before and after March 23, 2016. Achieve accurate TDC and camshaft alignment every time. Heavy-duty OEM equivalent quality.

Return & Refund Policy

Thank you for shopping with us. We appreciate your business and want you to feel confident in every purchase. Please review our Return & Refund Policy below.

Returns

We accept returns within 30 days of the date your order was delivered.

To be eligible for a return:

• The item must be unused, uninstalled, and in the same condition that you received it.

• The item must include all original packaging, hardware, and accessories.

• A receipt or proof of purchase is required.

Non-returnable items:

• Installed, used, or damaged tools

• Custom-made or special-order products

• Items marked as final sale

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original method of payment.

Please allow 3–7 business days for the refund to appear on your account, depending on your bank or payment provider.

Refunds may be denied if:

• The item shows signs of use, wear, or installation

• Parts are missing

• The item is damaged due to improper handling

Exchanges

We only replace items that are defective or damaged upon arrival.
If you need an exchange for the same item, contact us at [your email] within 7 days of delivery with photos of the issue.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to a shipping error or a defective product.

• Original shipping charges are non-refundable.

If the return is approved due to our error (wrong item shipped, defective product, etc.), we will provide a prepaid return label.

Order Cancellations

Orders may be canceled within 24 hours of purchase as long as the item has not shipped. Once the item has shipped, the standard return process applies.

How to Start a Return

To begin a return or ask a question, please contact us at:

📧 support@dieseltechreman.com

Please include your order number and a brief description of your request.

Thank you for shopping with us. We ship all orders exclusively through UPS to ensure fast, reliable, and trackable delivery. Please review our UPS Shipping Policy below.

Order Processing Time

• Orders are processed within 1–2 business days (Monday–Friday).

• Orders placed on weekends or holidays will be processed the next business day.

• Customized or made-to-order products may require additional processing time.

You will receive a confirmation email once your order has been processed and shipped.

Shipping Methods (UPS)

We offer the following UPS shipping options:

• UPS Ground – Estimated 1–5 business days

• UPS 3 Day Select – Estimated 3 business days

• UPS 2nd Day Air – Estimated 2 business days

• UPS Next Day Air – Estimated 1 business day

Transit times are estimates provided by UPS and may vary due to weather, holidays, or other unforeseen delays.

Shipping Rates

Shipping rates are calculated at checkout based on:

• Package weight

• Package dimensions

• Delivery location

• Selected UPS service level

We do not charge additional handling fees.

Tracking Information

A UPS tracking number will be emailed to you once your order has shipped.
You can track your shipment at any time at:
🔗 www.ups.com/track

Shipping Locations

We currently ship to:

• All 48 contiguous United States

• Shipping to Alaska, Hawaii, or international destinations is available upon request—please contact us before ordering.

Damaged or Lost Packages

If your order arrives damaged:

• Save all packaging and product(s).

• Contact us within 48 hours with photos of the damage.

• We will file a UPS claim on your behalf and provide a replacement or refund.

If your package is lost in transit, we will work with UPS to resolve the issue.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout.
We are not responsible for:

• Delays due to incorrect or incomplete addresses

• Reshipping fees for returned packages

If a package is returned to us due to address errors, the customer is responsible for the cost of reshipping.